Dhaka Head Office
36/B, Banani, Dhaka-1213
Phone: +880 2 5555 0197
Hours: 10am to 8pm
gbaji Support and Contact Information
If you need quick help in Dhaka, this page is useful for the gbaji Support team, you get the Help Center and office addresses together, so the hassle is reduced.
Download gbaji App gbaji Login Instructions
How fast gbaji Support is available
Many users from Dhaka first enter the app using bKash and Nagad, then get help on the same page.
Rating
4.3/5Based on 42,215 opinions
Active users
6.4M+Regularly check accounts
Available Topics
783+App and account-related aspects
Active now
2017For users in 14 countries
Contact Office and Help Center
Some prefer phone calls, others prefer messages, so four city office cards are kept to help you quickly find the nearest address
Chittagong Support Desk
51, Agrabad Commercial Area, Chittagong
Phone: +880 31 555 0144
Hours: 10am to 7pm
Sylhet Help Desk
18, Jindabazar, Sylhet-3100
Phone: +880 821 555 0168
Hours: 11am to 8pm
Khulna Service Office
97, KDA Avenue, Khulna
Phone: +880 41 555 0129
Hours: 10am to 6pm
What you'll see in gbaji Help Center
If you can't log in to your account, first see the guides beside the gbaji Contact page. gbaji Login And gbaji Registration There are small steps involved
Account problem
If you forget the password or the OTP isn't received, the support team usually responds within 15 minutes; having the phone number and registered email handy makes it faster.
Install App
On Android phones, after downloading the APK you may need to enable permissions; on many older devices this is set automatically, especially 8.0 or above.
Local Payment
Common questions about bKash, Nagad, and Rocket are viewed separately; users in Dhaka and Narayanganj often check all three first.
3 steps to contact gbaji Support
The task isn't complicated; first identify the problem, then choose the right channel, then send the information.
1. Write the problem
Login, app, or which one is causing trouble, write it in one line to ensure the message goes to the correct department.
2. Choose address or number
Use the nearest office, phone number, or email; people in Dhaka usually call the office number first.
3. Send information
Include account ID, screenshots and time when sending; follow-up is faster; most questions are clarified at once.
Mailing Address
If you want to send general mail or documents, send to the Dhaka Head Office at 36/B, Banani, Dhaka-1213
For daily questions, email or phone provide quick solutions; check the time before coming to the office to reduce waiting.
If you need a quick reply
The following common questions have short answers so you can get the necessary information before calling or sending a message.
When is support
Most queries get initial response within 15-20 minutes.
Which number should I use first?
Try the Dhaka office number first, otherwise call the desk in the nearest city.
Have questions about bKash or Nagad?
The support team separately handles local payment questions; you will get the same help for Rocket as well.
Install gbaji App now
Keep the app handy when out of reach; with gbaji App active, login and help are quick, and work with bKash is easy
Download gbaji AppIf needed gbaji FAQ See more gbaji About Read brand details on the page